Job Description
Dynamic Immigration Law Firm in Downtown Orlando, is looking for an Immigration Legal Assistant. Our ideal candidate has previous office and customer service experience, has great attention to detail, and is a fast learner. This position is ideal for someone who is highly organized, proficient in English and Spanish, and has a strong interest in immigration law.
Primary Duties and Responsibilities: Support office with general duties (answering phones in English and Spanish, confirming appointments, responding to inquiries). Provide exceptional customer service to all clients in a professional and courteous manner. Update firm’s case management software; Scheduling consultations, client meetings, attorney calls and court appearances; Scanning, filing, and organizing client files; Candidate must have a client-service attitude with excellent case management skills.
Translation: Translate documents and conversations as needed between English and Spanish.
Legal Research: Conduct basic legal research under the guidance of attorneys, as well as assist in the preparation of legal forms and documents for USCIS, Immigration Court and other Government Agencies. Completing affidavits with clients. Proactively communicating with clients to answer questions and provide status updates.
Client Intake: Assist with client intake procedures and ensure all necessary information is collected accurately.
Requirements: Bilingual (Spanish and English). Familiarity with the Immigration Court and USCIS procedures is a huge advantage. Ability to multi-task in a fast-paced environment. Works well under pressure. Experience using Microsoft Office. Experience using Docketwise software is a bonus. Present in a professional business attire. Excellent customer service and phone etiquette is a must. Excellent organizational skills. Excellent writing skills. Notary (Preferred).
Business Immigration experience is a huge advantage (Preferred but not required)
Salary will be set depending on experience.
Benefit Conditions: Waiting period may apply. Work Remotely: No.
Note: This job description is intended to provide a general overview of the position and is not an exhaustive list of duties and responsibilities. Duties, responsibilities, and qualifications may change or be adjusted as needed to meet the evolving needs of the firm.
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