Job Description

Job Description

Job Description

SUMMARY OF COMPANY

The MCS Group, Inc., a certified Women’s Business Enterprise, is a nationally-recognized provider of outsourcing services. For more than three decades, we have served law firms, insurance companies, corporations, government agencies and educational institutions with cutting-edge technology and a comprehensive breadth of services including records retrieval & analysis, deposition, eDiscovery, facilities management and back office solutions to help increase productivity while reducing operational costs.

MCS’s success starts with the people that we employ. To be a part of the MCS team, one must be caring and passionate, and go above and beyond what our clients expect. We are lucky to have some of the best representatives in the industry, and that is proven time and time again with the personalized relationships and bonds that are formed between our associates and clients.

MCS associates must also express the highest levels of integrity, accountability and responsiveness. The MCS team is honest, loyal and trustworthy, and we are proud to provide the highest quality service in the industry.

There is nothing that we wouldn’t do for our clients! We are always there when they need us, and their satisfaction is guaranteed. We are proud to say that we deliver our solutions quickly, efficiently, economically and enthusiastically.

Experience MCS and experience excellence.

PRIMARY DUTIES

• Upload invoices and statements to electronic portals
• Prepare and distribute past due invoices and reports
• Research and respond to customer inquiries
• Assist with customer account reconciliations
• Respond to Information Requests according to company guidelines
• Support monthly and quarterly audits
• Serve as the liaison between the company and its clients

QUALIFICATIONS

• High School Diploma or Equivalent degree
• Basic Microsoft Excel ability
• Efficiency and attention to detail is critical
• Strong interpersonal and communication skills
• Organizational skills to balance and prioritize work
• Ability to use a ten-key calculator
• Proficient in the use of a PC including email functions
• Microsoft Office software

PHYSICAL DEMANDS

• Must be able to lift upwards of 15 lbs.
• Must be able to sit for prolonged periods in an eight-hour day

WORK ENVIRONMENT

• Working with supervisor and fellow team members
• Fast-paced environment
• Positive attitudes
• Confidentially and privacy required

COMPENSATION

• Starting at $18 an hour

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